Praca Operations Manager, Officer Kraków State Street Bank Poland

Opis oferty pracy:
State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management and investment research and trading. With $28.4 trillion in assets under custody and administration and $2.48 trillion in assets under management State Street operates in 29 countries and more than 100 geographic markets and employs more than 29,000 worldwide promoting a culture of excellence. At the moment we are looking for candidates for the position of Operations Manager, Officer JOB ID: 144508 Location: Krakow to join the insource organization supporting the State Street EMEA Why State Street Bank Poland? Operating in Europe since 1970 State Street services clients in multiple locations. State Street Bank Poland was first established in 2007 in Kraków. Today State Street Bank Poland employs over 2500 staff members at three sites across the city and will now open a new office in Gdańsk. This will offer multiple opportunities to gain experience in diverse areas of the investment fund cycle as our Poland branch provides investment fund accounting and related services to clients of multiple State Street locations and business units across Europe. We offer positions in a challenging, rapidly changing and international environment. State Street offers a significant scope for personal growth and career progression. Throughout your career at State Street you will be provided with a wide range of training opportunities and internal mobility options as well as individual development plans, attractive benefits (including Employee Savings Plan) and an excellent remuneration package. The continuous development of our employees from day one is critical as we continually seek to develop and expand the local management team and create future leaders from within. Job Description: Basic Purpose & Responsibilities: Lead point of contact for both internal and external auditors. Oversee daily vendor import process and report to Vendor Management team any service level concerns. Ability to quickly diagnose an issue and navigate thru the system or organization to quickly resolve the issue independently. Constantly reviews operational workflows for service level improvements and/or unit cost and risk reduction. Performs daily audits. Communicate new developments and trends within the industry impacting MDS Reference Data. Analyze current processes and recommends solutions to improve processes. Improve the effectiveness and efficiency of daily operations. Identify opportunities to increase quality, productivity and control. Actively participate and/or lead projects being performed within the department. Oversees the development recommendations and action plans. Serves as lead relationship manager and actively manages service expectations. Provides counsel as a technical, subject matter resource for systems and client staff. Hire, train and manage the performance of staff. Creates a succession development plan for the unit and staff members. Assigns staff members to analysis, and potentially implementation, projects. Maintain and ensure adherence to the current inventory of all operational procedures. Ensure procedures comply with and employees adhere to all regulatory, business continuity, and corporate standards. Foster strong working relationships with internal and external colleagues. Ensure employees consistently provide exceptional customer service. General Profile: Receives assignments in the form of objectives. Supervises subordinates and interacts with other functional areas, management and outside vendors to complete objectives. Makes decisions by applying group and company policies Develops and directs work schedules and monitors work flow to achieve established goals and objectives Thorough supervision of activities, impacts budgets, costs, and schedules. Responsible for recommending changes in guidelines, procedure, and policies: faulty decisions or failure to achieve results will cause delays and result in additional expenditure of time, human resources, and funds. Client & Business Orientation: Second level of supervision to first level supervisors or first level supervision to large work unit: Typically participates in a variety of personnel actions including employment, termination, performance and salary reviews and performance improvement plans. Acts as a liaison with COE on daily activities and overall departmental issues. Working Relationships: Second level of supervision to first level supervisors or first level supervision to large work unit: Typically participates in a variety of personnel actions including employment, termination, performance and salary reviews and performance improvement plans Acts as liaison with COE regarding day to day operations as well as any departmental issues. Qualifications: Knowledge Expertise: Business Unit Specific Skills Bachelor’s Degree. 3-5 years Financial Services Experience. Possess strong expertise within industry market data. Strong working knowledge of Market Data applications, MCH and Custody platforms. Proven ability to identify, solve problems and ability to make well-reasoned decisions. Excellent communications, organization, interpersonal and analytical skills. Demonstrated client communication and presentation skills Ability to effectively bring individuals from multiple areas together to collaborate and resolve identified issues. Computer proficient including working knowledge of desktop software applications (e.g., excel, word, access, etc.) To apply to this position, follow the "apply now" link. To locate this position in our application page, please use the KEYWORD search functionality and insert either the State Street Job ID or the Location. As a first step we ask all candidates to fill out our online application form. Please enclose the CV in English and remember to save this document without any Polish characteristics also in file name. To apply for the position please visit our website Job ID: 144508 / Location: Krakow State Street Bank Polska

Pracodawca: State Street Bank Poland

Data publikacji ogłoszenia: 2016-10-04

Nazwa stanowiska: Operations Manager, Officer

Państwo: Polska

Województwo: małopolskie

Powiat: m. Kraków

Miejscowość: Kraków


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