Praca Product Architect Job Kraków Akamai Technologies

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Opis oferty pracy:
Location: Krakow, PL Posted Date: 2016-05-18 00:00:00.0 Category: Engineering ID: 50368 Overview: About the Job As a Product Architect your work will make a direct impact to Akamai’s evolving Service & Support product line. Akamai’s Service & Support team is targeted at dramatically growing services revenue & corporate revenue. Within the Service & Support Product Team, you will have the opportunity to help extend Akamai’s presence within our customer base. This will be done by developing the appropriate messaging and tools to establish a differentiated Service & Support brand. You must possess a unique blend of business and technical savvy to successfully execute this role. About the Team Do you enjoy working on complex technology problems? Do you want to be involved in defining business strategy and solutions that will shape customers’ future successes by providing them with superior technology solutions? Are you challenged by an opportunity to make an impact? As part of Akamai’s Delivery Excellence and Service & Support Product Management teams , you will play a key role providing Akamai’s customers with solutions giving them a competitive advantage. Responsibilities: Responsibilities Define technical requirements for adapting and implementing new services into Akamai’s current Service & Support offerings. Design solutions for, and drive the development of, internal and external systems and tools to ensure successful, seamless, and efficient delivery of Services & Support products. Own and implement a technical roadmap for future Services & Support products. Design and develop effective measures to automate existing processes to create efficiency and scale within the Global Services & Support organization. Work closely with engineering and a full cross-functional team including product management, product operations, service enablement, service delivery, customer care, security operations, and billing. Qualifications: Basic Qualifications Bachelor's degree or equivalent required. 5 years of experience working in a high-tech, product development role or Service and Support role. 2 years of experience with operational aspects of service or support delivery, including delivery workflows and processes, SLA and fulfillment tracking, delivery automation. 1 years of experience with CRM systems (Siebel, Salesforce). Desired Qualifications Situational fluency, ability to influence and motivate others, and perseverance to handle challenging business and technical situations. Ability to gather data from stakeholders to analytically determine technical priorities. Desire for on-going challenges and interest in continuously learning. Excellent written and verbal communication skills with the ability to articulate complex concepts to a broad range of technical and business audiences. About Akamai: Akamai® is the leading content delivery network (CDN) providing cloud services that help deliver, optimize, and secure online content and business applications. At the foundation of Akamai solutions, the Akamai Intelligent Platform™ enables unmatched speed, reliability, and security–backed by expertise and relentless innovation–to improve reach and invisibility across the web. Akamai removes the complexities of connecting the increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to more securely leverage the cloud. To learn how Akamai is accelerating the pace of innovation in a hyperconnected world, visit www.akamai.com, and follow Akamaijobs on Twitter. Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law .

Pracodawca: Akamai Technologies

Data publikacji ogłoszenia: 2016-05-19

Nazwa stanowiska: Product Architect Job

Państwo: Polska

Województwo: małopolskie

Powiat: m. Kraków

Miejscowość: Kraków

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