Praca HR Services Analyst Wrocław 3M

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Opis oferty pracy:
Job ID: 107513-pl_PL About 3M Do you see the world differently? Are you inspired by how a simple shift can result in big change? Do you share your ideas in the hopes of coming up with something even better by working together? Then join 3M Our culture of creative collaboration inspires a never-ending stream of powerful technologies that make life better. 3M is the innovation company that never stops inventing. With $31 billion in sales, 3M employs 89,000 people worldwide and has operations in more than 70 countries. 3M has developed a new EMEA Global Service Center in Wrocław to provide first-class services to 3M Companies across the region. If you are looking for a career in an open, creative, passionate environment and would like to participate in creating something new - apply today We are currently looking for new HR Services Analyst to join our new Global Service Centre based in Wroclaw. Join 3M and be part of what’s next Job Overview - Responsible to resolve issues in a timely and accurate method according to Service Level Agreements - Analyzes tickets to identify root causes enabling identification of proactive improvement opportunities - Engages requesters to ensure all required information about the issue has been gathered to enable an accurate and timely resolution Main Duties & Responsibilities - Develop expertise on data governance and use of data in downstream processes to aid troubleshooting capability - Monitor work queues for new tickets - Coordination of issue resolution leveraging global support team to meet Service Level Agreements - Escalation of issues as needed to subject matter experts as needed - Provides on-the-job training for less experienced employees - Undertakes handling of complaints and difficult calls - Initiates and lead special projects as assigned which maintain and improve customer service levels. Qualifications & Experience - Minimum 2 years equivalent work experience preferred - Bachelor's degree or higher from an accredited university - Strong knowledge of HR Policies & Procedures - Knowledge of HR systems such as: Workday; Success Factors; GWN; SAP, SalesForce or other HR Systems - Knowledge of languages: English, a second language is an advantage (German, French or Russian) - Strong customer service skills/client focus - Communication skills - Detail oriented/accurate and thorough Person Profile - Individual must be detail oriented, self-directed and have strong independent problem solving skills. - The ability to multi-task is inherent in the Job Responsibilities - Strong communication skills and the ability to work in a team environment Working at 3M Unleash your potential. Our success depends on the energy of our employees and the high quality of their leadership. Most of all it depends on their continuous improvement. Move forward. From sales to manufacturing to marketing to engineering, if you're committed to expanding your knowledge and gaining leading-edge skills, this is the place to do it. Professional development at 3M includes excellent training, continuing educational support, mentorship from smart, experienced people and more. Move up - or move in new directions. You'll find a strong promote-from-within culture here; it's an important aspect of our emphasis on learning and professional growth. You may also move between business units or even, potentially, to different locations around the world. That's one of the many advantages of our diverse business model and global reach. Be part of the very first 3M Global Service Center in the world. Be part of what’s next. Apply Now If you are interested in this position please send your application in English via the 3M Jobs System. 3M Service Center EMEA sp. z o.o. z siedzibą we Wrocławiu przy ul. Kwidzyńskiej 6 jako administrator danych informuje, iż dane osobowe kandydatów podane w przesłanych dokumentach będą przetwarzane w celu rekrutacji. Kandydatowi przysługuje prawo dostępu do treści danych i ich poprawiania, podanie danych jest dobrowolne. Przesłane przez kandydata dokumenty winny zawierać zgodę na przetwarzanie danych osobowych w przypadku zawarcia w nich danych w zakresie szerszym niż wymagany przepisami kodeksu pracy oraz w sytuacji, gdy kandydat chce, aby dane zostały zamieszczone w bazie kandydatów do pracy. Poświadczenie zatrudnieia Odpowiedz teraz na Oferte pracy w 3M. 3M jest pracodawcą równych szans Posting Notes: ||Wroclaw ||Dolnoslaskie ||Polska ||N/A ||

Pracodawca: 3M

Data publikacji ogłoszenia: 2016-05-17

Nazwa stanowiska: HR Services Analyst

Państwo: Polska

Województwo: dolnośląskie

Powiat: m. Wrocław

Miejscowość: Wrocław

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